IMPORTANT information re: 2013 ordering

Unfortunately, I will not be taking any Holiday/Christmas cookie orders for this season (2013)....and I'm really sad about it! Here are the specifics:

With the timeline of the store opening being very up-in-the-air for the past few months I have been continuing to take cookie orders through the first week of December.  But now that we have an anticipated opening date of January 4th, it's unrealistic to think that I'll be able to be able to accommodate orders for the busiest cookie season just 15 days before the grand opening.   This is the exact timing-issue that we were trying to avoid....but delays with permits, etc. have put us in this position...and now it just is what it is.

I know it's probably very difficult for you to understand.....and trust me, this was a very difficult decision to make. If you've ever worked in a retail store during it's grand opening weeks then you KNOW what I'm facing here.....days and days of preparation and training.....plus time needed to work out any operational kinks to make sure that things will run smoothly.  There will be last-minute demands and tasks that I'll need to be present for.....and it's important that I focus my time and efforts during the month of December on these types of things.  On top of all of that....it's logistically impossible to run this business from 2 different places.....so even if all of my deliveries of equipment and supplies arrive on time then I'll still need to be moving everything to the new location once the finishing touches are done on the remodel.  And there's absolutely no way to know when the finishes will be complete.....we've got weather that could be an issue....plus normal delays with inspections, permits, etc.  If you've ever witnessed the building of a home or business then you understand how these types of delays can be completely out of your control.  And I've gotta roll with it.

I only get one shot at opening my dream-store up to my own personal standards(which are extremely high!).....and I have to give it all I've got!  So I hope you can understand....and I can't tell you how much I appreciate your support thus far. This has been the hardest thing I've ever done and every decision has been painstakingly thought through.  So here are some important things to know:

• October and November cookie calendars are completely booked.  If we have emailed to confirm a date then your spot is held.   Otherwise I am so sorry, but there are no more openings for orders for these months.

• I have orders booked for the first weekend in December, and if you and I have emailed to discuss these specific events then of course I am honoring that confirmation.  Please contact me if you have any questions/concerns about your confirmed booking.

• I will not be taking ANY orders from December 9th through January 13th.  If you are interested in placing an order for a date after January 13th then please email me.  Original pricing will be honored for all currently confirmed orders.  All orders beginning in 2014 will fall under the new pricing structure, which will be posted on the Give Mia Cookie website once it is ready. 

There are so many exciting things that will come with this store opening.  I have special ideas in mind for all of my loyal customers who have supported me thus far.  I promise to update you just as often as I can.  

Thank you Thank you Thank you!

-Katie

Cookie Shop - Week 12!

A lot can change in a few short weeks!  Construction at the shop is well underway and I couldn't be more excited.  I finally received my building permit on October 2....after 7 weeks of waiting and a stressful battle which I thought was going to result in a lawsuit.  I had completely hit an emotional low on the morning of October 2nd....I had ended up at my neighbor and good friend's house just crying on her shoulder....seriously thinking that this whole project had hit a wall and wouldn't go forward.  I was devastated.

But I picked myself up and fought for myself and for my business.  I found strength to stand up for myself and like Rob says...."I turned into a pit bull".  Right now I'd like to focus on the positive and not remember the rough road that it took to get that permit....eventually I'll have time to tell the whole story...but for now let's focus on what's been going on since that day!

As soon as I had that orange permit in the window things just kicked into overdrive.  I immediately ordered all of my plumbing supplies and some of my equipment.  We bought the lumber and started on the framing....we set up the starting dates for the plumber and electrician.  I finalized the contract for the signage and we are pretty close to finalizing the designs for that, too!  The framing is now complete and the plumber is starting this week.  Here are some updated pics!

always an adventure when an 18-wheeler arrives to make a delivery!

here comes the refrigerator!

hmmm.....how do we get this thing inside?  2 hours later Rob and I managed to get it in the doors and off the pallet.  NOT an easy task!

shiny new things!

1 sink...

2 sink.....3 sink.....4 sink.....and there's a 5th sink that wasn't photographed!

huggggge refrigerator!

Mia fits in the sink!  Perfect for when I'm working late nights at the bakery....I'll just bathe her there!  KIDDING!

This little lady thinks that she's the boss....

she'll show you exactly what needs to be done....

she's just so proud of the store already!

I have the best family ever!  There's my dad and my Uncle Tim!

hard at work!

the walls are finally going up!

measure twice, cut once!

there's Neil! (my cousin-in-law)

Neil and his father-in-law.  Love the family bonding going on here :)

Neil is so excited about cookies I guess!

this is part of the counter-top area....which caused a huge family debate by the way....when Mia finally chimed in amongst all of the yelling and said "It's MOMMY'S bakery so build it the way she wants!  That's the point!"

framing the half-wall

Tom's super great at bossing people!

the new back wall.....this is where the big oven will go!

there's Rob! 

the 2nd entrance to the kitchen....extra wide so that all of the equipment will fit!

this is how I show up to build.  Flip-Flops are super-safe, right?

Mia hates the loud noises sometimes!  

Mia is a really great helper!  She sweeps the floor and loves to peel up the blue tape.  

And this picture pretty much sums up the situation....trying to build a bakery while having a 3 year old around!

Cookie Shop - Week 9!

Not much more to say this week. 

Trying to stay positive and hoping for some good news soon!

Thanks for checking in!

-Katie

Cookie Shop - Week 7!

You know that saying...."No news is good news."? I totally used to be a believer in that. But let me tell you something....when you're waiting on a building permit, NO NEWS is DEFINITELY not good news.

So we're still in the same boat that we were in at the time of my last post. To say that I'm frustrated is an understatement. I am trying so so hard to stay positive but I feel a little bit like I've lost my momentum. I know that once the construction gets underway I'll get back my feeling of excitement....I'm just trying to be patient and wait for that moment. Every day I'm contuing to do work for this store. Setting up accounts left and right, meeting with vendors and technicians, and salespeople, all to find the right products and ingredients to make my store a success. From a dairy supplier to a shopping bag supplier...and then office-type stuff like finding a payroll company and a credit card service provider...on top of the store design elements like fabric choices and paint colors....there are just so many things that need to be found and ordered...you can't even imagine. So I've been really busy with those kinds of things....in addition to continual work on the menu, order forms, etc..

I did set-up my phone and internet service at the store....so that was kind of fun to get a phone # and hear the phone ring for the first time. Unfortunately the call wasn't for me lol! It was intended for the previous owner of the phone #. Hilarious. So that's our story for week 7. Hoping that my next post has some better news! Thanks! -K

Cookie shop - week 4?

Wow, have we really had posession of the store for 4 weeks already? That's hard to believe! We're still waiting for building permits....hoping that those will be issued asap. Until then all we can do is continue to plan and shop around for equipment, fixtures, tables, etc. But it wouldn't be smart to purchase everything until the plans are approved...JUST IN CASE we may have to change some things and then some of the equipment, fixtures, etc. wouldn't fit. So we're still playing the waiting game on a lot of things. And that frustrates me to no end. I like to impulsively buy stuff so to hold back on that is like torture for me. But it's great for the bank account I suppose!

 We have made progress on demolition. There were some minor partition walls that had to come down to make room for the new walls, so Mia and I got a chance to help swing some hammers. She LOVED it! We also layed out the new floor plan to see it in place. It will be so exciting when the walls actually go up! I've been doing a lot of "figuring stuff out" when it comes to little things at the shop. Learning which switches turn which lights on, what the different noises of the traffic is like, how the locks and timers and door knobs and faucets all work. You know, the little things that you learn every day. And I have begun to get mail at the shop, which is really fun! But not really, because it's all been bills. But that's to be expected.

We are almost done with the new pricing structure. I've put a lot of thought into this because I wanted the pricing to be fair, concise, and clear. With the product being so custom, there are a lot of factors that go into the pricing...so I want it to make sense for you, the customers. And there will be non-custom options for purchase, too! Which is a whole new ball-game for me. So I'm taking my time and being thorough....in order to create the best experience for all of you.

 Other than that, I'm just making list after list after list of things to do once those permits are issued. Once that happens I'll have a much better idea of when the ordering will open back up for October, November, December. Please don't think that I don't want to take your orders for those months....I'm just SO unsure about the timeline until we get our permits. I don't want to agree to do something until I know 100% that I can actually do it....so I can be most fair to you!

Did I mention that we REALLY need those permits.....like asap? I feel like a broken record!

 Until next time! -k

A whole lot of standing around and talking about stuff.....

If you couldn't tell by the title of this post....here's an update of what's been going on at "Project-Cookie Store". We've been standing around and talking about stuff a lot. So that's been fun. Let's go back to the beginning.... Rob and I were on the hunt for a store location beginning in about January/February. We went to a lot of places and nothing felt right...too big, too small, too far off the beaten path, too old, etc. etc. And the funny thing is that in my weekly errands I probably drive by THIS location multiple times per day. We had always loved this building since it was newly built about 10 years ago. But none of the businesses that were in it seemed to be the right fit for the space. I'm not quite sure why we didn't go see this space sooner, probably me being stubborn about something, but when we DID finally go see it, it just felt so right. We put it on the back-burner for a month or so until I was out of my "I'm just going to quit this business all-together" rut(Hey, I'm honest...I've been there...multiple times) and we decided to investigate further. So we went through a lot of red-tape about the zoning for the building...amount of parking, industrial vs. commercial zoning, blah blah blah. And then when we found out that we could get the zoning to get approved I went to work on the space planning to see if this could even be a good fit for my business. Lots of conversations with the health department, some discussions with other bakeries, and a TON of equipment research later it seemed that we could probably make this space work. Next up....let's get some contractors in there to see if we can even afford the remodel! So we had plumbers and electricians meet us there on multiple occasions....bouncing ideas around about how to make the space work. It's really unbelievable what all you are required to have in a food-service kitchen in terms of codes and clearances, etc. I knew a lot of this from working in food-service and managing a coffee/chocolate business for a long time....but when the contractors are spending your money....it puts it in a whole new light. And when you see the price of this commercial hand sink....and that commercial mop faucet....it's so unbelievably painful on your budget. So this all took a few months to complete and when we really figured out that this could actually work....and that we had found all the right people to do the jobs....it started to feel possible. And that was a weird feeling...because all along I would not allow myself to get my hopes up. But we had to make a decision. Go forward with this space? Or keep searching? End the business all-together and get a normal job? Or pour my heart and soul even more into this business? We took the next step. We got an attorney and started working out some details of the lease. This was scary. This was very very real...and attorney bills are no joke! We had to be smart and precise....we had to ask the right questions and I had to try really hard to compose myself when at times I wanted to cry in front of all of these people because I was so scared that I was getting in way over my head. But I held it together. I thought of Mia and how proud she would one day be of me....and that I would want her to be able to face these tough things, too. It's just funny how you can come from a place of running your own business and knowing everything about your day-to-day operations....to a place where you're taking your business to a new level where attorneys and accountants and landlords and plumbers and building inspectors are speaking in another language and you're supposed to understand it. I felt really stupid sometimes...but I didn't let it get me down. I googled a lot of stuff late at night to try to understand stuff....I literally read one paragraph of my lease 462 times just to try to understand what it said exactly. Some days I felt like I was sinking....but then other days I swam to the top of the water and I actually participated in conversations feeling pretty confident about what I was saying. And before long, I was saying whatever the hell I wanted and not really caring how stupid I sounded! So then I procrastinated for about 2 weeks. I took some time to really think this all over....we had completed negotiations, the attorneys said I was ok to sign the lease, the landlords were ready to move forward....and I froze. Which I think (I HOPE) is normal. Rob and I went through a TON of late-night pros and cons lists, I cried pretty much daily, I woke up in the middle of the night to research stuff, re-read the lease, email the attorneys about one last thing...I was stressed. Like really really stressed. It's actually a miracle that all cookie orders over these 4-5 months got completed. Yes, I was still taking on a full work-load of cookie orders throughout this time. In-sane. So there was never really a day when I was woke up feeling 100% sure that this was the right path to go down. No. Do we ever really know what's right? No. It's all a game of taking risks and chances...in whatever you do. So we took the plunge. We signed the lease. And that's more-or-less how we got here. There are a lot of details left out in this story....way too many to list....but I'll try to quickly add in some of the missing pieces. Let's see....there's the time when I cried in the parking lot of an accountant's office, there's the 5,926 times that I asked Rob..."but will people even come to this store???", there's the times when Mia gets out a notebook, gets a pencil and starts to draw lines and says things like..."this wall needs to come down and this should be 45 inches!!" (OMG she's my clone), there are the countless times when I texted Rob and said "are we really doing this?", there's the 39 floor plans that I've drawn...to scale....and then I change it the next day, there's the time when my dad said he was really proud of me and I cried (again), there's those moments when my mom would ask me what date the store was going to be open....even though we hadn't even figured out where the oven could fit yet (she's hilarious), there's been the times when I would just sit in my car in the parking lot of this potential storefront...and I would just think. There has been immeasurable support from my friends and family....especially from Rob, Mia, my mom and dad and my sister, Julie. And above all, there has been this continual feeling of dis-belief. That I just can't believe how much people believe in me. So back to where we are....we're still standing around talking about stuff. Talking about taking down walls but not doing it yet, talking about a grand opening party, talking about cash registers and mixing bowls...but it's all not happening yet. The plans are drawn, they will officially be submitted this week....and once we get permits it's go-time! All of the equipment has been chosen and is waiting to be ordered, the logo has gotten a face lift and I'm so excited about unveiling it, I'm constantly researching how to operate this store efficiently and to make it a great experience for all of my visitors and customers. You guys, I'm working so hard on this....you can't even imagine. I am SO excited to share this journey with you....and I promise to update just as often as I can. Thanks, everyone for the well-wishes and congratulations messages, emails, texts, comments, likes, shares, etc....I have read each message and I can't thank you enough for the support! Thanks! -K

Yeee Hawwww!

My new favorite icing color to make is coral.  It's so pretty and it's a nice break from the many many bright pink cookies that I make. These cowgirl cookies are almost at the very top of my all-time favorite list!  I love the coral and brown and teal combination.  Just so pretty!  I'm definitely going to be making these for my favorite little Texan who will be turning one in June!  And the best part?? I get to hand-deliver them because we're going to Texas for the party!!  Better get Mia some cowgirl boots!